FAQ

Why opt for a diamond flatback ear stud?

Designed for all-day comfort and security, this dainty piece is finished with a threaded flatback fastening, allowing it to sit gently against the ear while remaining securely in place. Its understated elegance and versatile design make it an effortless choice for everyday wear – bringing quiet luxury to every moment.

Can I buy just one diamond flatback ear stud?

Yes. Each stud is sold individually, giving you the freedom to curate your ear stack with intention. Mix shapes, play with asymmetry, or build a collection over time – it’s all about expressing your style on your terms.

Are your flatback studs safe for sensitive ears?

Yes. Crafted in 18K solid gold, these earrings are designed for gentle, comfortable wear. Our white gold is specifically nickel-free and enriched with palladium to offer added ease for sensitive skin. At The Love Diamond, every alloy is carefully selected to minimise irritation.

Can I order diamond flatback ear studs for gifts in yellow gold?

Absolutely! While most of our ear studs come in white or rose gold, 18K yellow gold is available as a made-to-order option. This allows us to work intentionally with a premium material, known for its richer tone and higher gold content.

Get in touch with us on WhatsApp or email us at [email protected] to find out more.

How should I clean and care for my diamond flatback studs?

A gentle rinse with warm water and mild soap is all you need to keep your ear studs clean and sparkling. To restore their original brilliance, our Aftercare Service offers complimentary cleaning, replating, and polishing at our Atelier. When putting your studs back on, screw them in gently until you feel slight resistance, and check occasionally to ensure they remain secure.

How does The Love Diamond ensure my flatback ear studs are delivered securely?

Each order is prepared with the same level of care you’d expect in our boutique. From quality checks to secure, insured delivery, we make sure your diamond earrings arrive safely.

Get In Touch

Whether you’re treating yourself, finding a gift for someone special, searching for the perfect engagement ring, or simply seeking advice, our team of jewellery experts is here to help! We’d be delighted to welcome you into our boutiques, or you can message us anytime on WhatsApp.

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Natural Diamonds - Always

The Love Diamonds are 100% genuine, natural diamonds. Our philosophy is to honor the unique story of each diamond we handle and pay tribute to the billions of years it takes for them to form deep within the Earth’s core. From this, phenomenal gift of nature, The Love Diamond is born.

Complimentary Aftercare Service*

Your Love Diamond deserves to shine. From complimentary cleanings at our boutique to a full polish and plate at our Atelier, we’re here to keep your jewellery looking as brilliant as the day you got it.

Free Priority Shipping

Shipping is complimentary for all Malaysian orders; Singapore and international shipping is free for orders over RM1,500. For deliveries to Singapore, import taxes and duties are already included in the product price, so there are no additional charges upon delivery. For deliveries outside Malaysia (excluding Singapore), local customs duties or taxes may apply.

180 days Warranty*

We stand by the quality of our craftsmanship and want your jewellery to last a lifetime. Every piece from The Love Diamond is covered by a six-month limited warranty from the original purchase date, which applies to repairs for manufacturing defects only.Repairs needed due to misuse, mishandling, accidents, normal wear and tear, or third-party alterations are not covered under this warranty.You can read our full warranty policy.

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